FAQ

Charging takes 1.5-2 hours. Battery life is 8-10 kilometers.

Taking a 65kg user as an example, medium speed operation can last for 2-3 hours. Battery life varies depending on the user's weight and speed and actual operating conditions. The above data is for reference only.

—

Case 2 years battery 6 months. The warranty scope is limited to the normal use of the product by the user, and the product cannot be used normally due to non-human factors. Wear and scratches are natural depreciation and are not covered by the warranty.

—

This product is of standard boarding size and its accessories comply with boarding regulations. Since each airline has different regulations regarding carry-on baggage, please check directly with the airline you are flying with.

—

According to the provisions of the Consumer Protection Law, consumers who engage in telecommunications transactions have the right to have a seven-day appreciation period after the goods arrive. If the goods returned within the seven-day appreciation period are not defective, they must be brand new, unused (not on the ground) and fully packaged. , our company only accepts exchanges and exchanges, and consumers are responsible for the shipping costs incurred by returns and exchanges.

—

Q. Can it be used outdoors?

This product is not prohibited from indoor use. Please use it safely in indoor situations as long as it does not affect others. This product is originally designed to provide consumers with a more time-saving and energy-saving travel experience. It does not lead consumers to interfere with traffic due to use. Consumers are advised to consider the occasion of use.